Privacy Policy
We take your privacy seriously. Here's how we collect, use, and protect your information.
Last updated: March 30, 2026
Our Commitment
Four pillars of how we protect your privacy
Encrypted
All data encrypted in transit and at rest
PII Redacted
Phone numbers and emails auto-redacted in messages
Transparent
Clear about what we collect and why
Your Control
Access, correct, or delete your data anytime
Full Policy
Introduction
Sleep Around Points (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform at www.sleeparoundpoints.com.
Information We Collect
2.1 Information You Provide
- ●Account Information: First name, last name, email address, username, and password when you create an account
- ●Identity Verification: Government-issued ID scan and selfie photo via Stripe Identity, required for all users (both owners and renters) before money changes hands
- ●DVC Contract Data: For owners: deed documents, contract numbers, resort details, and point allotments uploaded for admin verification
- ●Payment Information: Processed securely through Stripe. We never store full card numbers, CVVs, or bank account details on our servers
- ●Rental Agreements: E-signatures, guest names, agreement text, and SHA-256 content hashes generated during the booking process
- ●Messages: Communications sent through our in-platform messaging system (subject to automatic PII redaction)
- ●Bug Reports: Issue descriptions, page URLs, and device information submitted through our reporting tool
2.2 Information Collected Automatically
- ●Usage Data: Pages visited, features used, and actions taken on the Platform
- ●Device Information: Browser type, operating system, screen size, and IP address
- ●Cookies: Session cookies for authentication and site access preferences
How We Use Your Information
We use collected information to:
- ●Provide and maintain our marketplace services
- ●Process payments, escrow holds, refunds, and owner payouts
- ●Verify the identity of all users and the DVC contracts of owners
- ●Generate and store legally binding rental agreements
- ●Send transactional emails (booking confirmations, deadline reminders, payout notices)
- ●Enforce platform rules including the 35% rental cap and rate limiting
- ●Detect and prevent fraud, abuse, and off-platform circumvention
- ●Resolve disputes between renters and owners
- ●Comply with legal obligations
Information Sharing
4.1 Between Users
When a booking is confirmed, limited information is shared between the renter and owner to facilitate the Disney reservation, primarily guest names. We protect sensitive information through pseudonymous display handles and automatic PII redaction in messages. Users are prohibited from sharing contact information to arrange off-platform transactions.
4.2 Service Providers
We work with trusted third-party providers to operate the Platform:
Stripe
Payments, identity verification, owner payouts, escrow
Email Provider
Transactional email delivery (booking confirmations, etc.)
Database Provider
Secure data storage and authentication services
Hosting Provider
Application hosting, CDN, and edge computing
4.3 Legal Requirements
We may disclose information if required by law, court order, or government regulation, or to protect our rights, safety, and the safety of our users.
Data Protection
Security Measures
- ●Encryption in transit (TLS/SSL) and at rest
- ●Row-level security policies in our database, so users can only access their own data
- ●CSRF protection, HSTS, and Content Security Policy headers
- ●Rate limiting on all sensitive endpoints to prevent abuse
- ●Immutable audit logs for all administrative actions
PII Protection
Our platform automatically scans messages for personally identifiable information (phone numbers, email addresses, and social media handles) and redacts them before delivery. This prevents off-platform transactions and protects user privacy. Both parties are notified when redaction occurs.
Your Rights
You have the right to:
- ●Access: Request a copy of your personal data
- ●Correction: Update inaccurate information through your dashboard settings
- ●Deletion: Request deletion of your account and associated data
- ●Portability: Receive your data in a portable format
- ●Opt-out: Unsubscribe from marketing communications (transactional emails cannot be opted out of while your account is active)
To exercise these rights, contact us at privacy@sleeparoundpoints.com.
Data Retention
We retain your information for as long as your account is active and as needed to provide our services. Rental agreements, payment records, and audit logs are retained for legal compliance and dispute resolution.
After account deletion, we may retain certain data for legal compliance or fraud prevention for up to 7 years, as required by financial regulations. Identity verification data is handled according to Stripe’s retention policies.
Cookies
We use cookies for:
- ●Essential: Authentication sessions and site access verification
- ●Functional: Remembering preferences and checkout state
We do not use third-party advertising or tracking cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies will prevent you from logging in.
Children’s Privacy
Our Platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy periodically. For significant changes, we will notify you at least 30 days in advance via email. Continued use after changes constitutes acceptance. The “Last updated” date at the top of this page indicates the most recent revision.
Contact Us
For privacy-related questions or concerns, contact us at privacy@sleeparoundpoints.com. We will respond within 30 days of receiving your request.
Questions About Privacy?
We're here to help. Reach out to our privacy team with any questions or concerns.
privacy@sleeparoundpoints.com