Terms of Service

Who we are and what you are agreeing to

Sleep Around Points™ (“the Platform”, “we”) is a marketplace. It connects Disney Vacation Club® members who have points they cannot use (“Owners”) with people who want to stay at a DVC resort at a discount (“Renters”). By using the Platform you agree to these Terms. If you do not agree, please do not use it.

We provide the technology, the identity verification, the payment holding, the deadlines, and the agreement framework that keep both sides honest. We are not a travel agency, timeshare broker, or resort operator. We do not own or control any reservation. Each rental is a separate agreement between the Owner and the Renter, signed electronically by both. We are not a party to it.

Sleep Around Points is not affiliated with, endorsed by, or connected to The Walt Disney Company or Disney Vacation Club®. See section 9 for the full disclaimer.

Your account

You must be 18 or older to use the Platform. You agree to give accurate, current, and complete information when you register and to keep it updated. Each person may hold only one account.

Identity verification

You can browse freely without verifying, but you must verify before publishing a listing or paying for a booking. You have three attempts. If all three fail, your case goes to our team for manual review.

Security

You are responsible for keeping your credentials confidential and for everything that happens under your account. Tell us straight away if you think someone else has access.

Owners and Renters

If you list points, you must:

• Be named on a recorded DVC deed for the points you list, and only list points you actually hold and can transfer
• Upload your DVC deed or contract for our review before creating a listing
• Accept the Owner Terms of Service before publishing your first listing
• Stay within the 60 percent cap. You may list no more than 60 percent of your annual point allotment per contract per use year. This is enforced automatically at listing and at booking
• Confirm each booking within 24 hours of the booking
• Make the Disney reservation in the renter’s name and submit proof within 24 hours of confirming
• Keep your DVC membership in good standing through the renter’s checkout date

Connecting a bank account through Stripe Connect is not required to list. You can connect it at any time. If a payout comes due first, the funds are held safely and sent automatically once your bank is linked.

If you book a stay, you must:

• Sign the rental agreement electronically before completing your booking
• Provide accurate guest names for the Disney reservation
• Pay only through the Platform’s secure payment system
• Report any problem with your reservation during the 24-hour arrival window
• Follow Disney’s own resort policies during your stay

How a booking works

Every booking follows the same five steps.

Bookings must be made at least 14 days before check-in and no more than 11 months in advance.

The rental agreement

The Platform generates the agreement for each booking. The renter reviews and signs it before paying. It is legally binding under the E-SIGN Act and UETA. Each signed agreement records a typed e-signature, a SHA-256 content hash for tamper detection, the signing IP address, timestamp, and user agent, and a stored copy of the full text. A PDF copy is emailed to both parties, and both can download it from their dashboard at any time.

Fees, payment holding, and payouts

What you pay. The price per point set by the owner, plus our 12 percent service fee. That is the whole price. It is shown on every listing and nothing is added at checkout.

When your card is charged. We hold the amount on your card when you book. We charge it once the owner has confirmed and we have verified that the Disney reservation is in your name, and your 24-hour grace period has ended. If the owner does not confirm within 24 hours, the hold is released and you pay nothing.

What owners pay. Founding owners pay 0 percent, and every owner who joins now is a founding owner. The standard rate in the Owner Terms is 4 percent, which covers marketplace access, payment handling, and Platform operations.

All transactions are in United States Dollars. You are responsible for your own tax obligations, including reporting rental income.

Cancellations and refunds

Cancelling within 24 hours. Cancel within 24 hours of booking, with check-in at least 14 days away, and the hold is released. You pay nothing, including the service fee.

Cancelling later. After 24 hours you are committed. Cancel 14 or more days before check-in and you get half the rental amount back. Cancel inside 14 days and there is no refund. The service fee is not refunded in either case.

If the owner cancels. You get everything back, including the service fee, within five business days. We will help you find a comparable stay where we can. The owner pays us a cancellation fee, not you.

If Disney closes the resort. You get everything back. If the resort is closed for part of your stay, you get back what you paid for the closed nights, service fee included.

The schedule that applies to your booking is the one in the rental agreement you signed. The full table is on our refund policy.

Disputes

Either party may open a dispute at any time during an active booking. Renters also have the 24-hour arrival window after check-in, during which reporting an issue freezes any remaining payout while we review.

When a dispute is opened, our team collects evidence from both sides and decides. Funds stay held until it is resolved. The outcome is either the payout proceeding to the owner or a refund to the renter. Our decision on how held funds are handled is final.

Rules and enforcement

Users of the Platform may not:

• Go around the Platform. Do not share phone numbers, email addresses, or social media handles in messages, or take payment or communication off the Platform. Our messaging system automatically detects and redacts contact details.
• List points you do not hold. No listing from a contract you are not on or have no authority to rent.
• Misrepresent anything. Your identity, your DVC membership, a reservation, or any other material fact.
• Run a commercial rental operation through the marketplace, or attempt to work around the 60 percent cap.
• Break Disney’s rules. No activity that violates Disney Vacation Club® membership rules or resort policies.
• Harass other users. No abusive, threatening, or discriminatory behavior.
• Manipulate the Platform. No exploiting, reverse-engineering, or interfering with our systems, security, or automated enforcement.
• Hold more than one account to get around a restriction or enforcement action.

We may suspend or close accounts that break these rules, engage in fraud, or fail to keep identity verification current. You may close your account at any time. Closing it does not release you from obligations on bookings already in progress.

The legal part

Limitation of liability

The Platform is provided as is. We do not own, operate, or manage any DVC resort or reservation, and we are not responsible for the conduct of other users, the quality of resort accommodations, or actions taken by Disney Vacation Club®. To the maximum extent permitted by Florida law, our total liability for any claim is limited to the platform fees we collected on the booking in question. We are not liable for indirect, incidental, special, consequential, or punitive damages of any kind.

Indemnification

You agree to indemnify and hold harmless Sleep Around Points and its officers, directors, employees, and agents from any claim, damage, or expense arising from your use of the Platform, your breach of these Terms, or your dealings with other users or Disney Vacation Club®.

Disney Vacation Club® disclaimers

Sleep Around Points is not affiliated with, endorsed by, sponsored by, or officially connected with The Walt Disney Company, Disney Vacation Club®, or any of their subsidiaries or affiliates. Disney Vacation Club® and all related marks are registered trademarks of The Walt Disney Company, used here only to identify the vacation ownership program under which accommodations are booked.

Disney retains full discretion over its own policies, reservations, and commercial-use determinations. Using the Platform does not guarantee compliance with Disney Vacation Club’s Commercial Use Policy or any other Disney rule. Owners are responsible for their own membership and for any consequences of their own rental activity. Our 60 percent cap is a Sleep Around Points rule, not a Disney rule. It is not a safe harbor. A listing inside the cap is not Disney-compliant on that basis alone, and a listing above it is not a Disney violation on that basis alone. We are not liable for any enforcement action Disney Vacation Club® takes against an owner, including banking, borrowing, or transfer suspension, home-resort-only restrictions, online booking or check-in restrictions, or cancellation of future reservations, whether the owner’s activity took place on Sleep Around Points or elsewhere.

Privacy

How we collect, use, and store your personal information is set out in our Privacy Policy. When a booking is confirmed, limited information such as guest names is shared between the renter and owner. Both may use it only to facilitate the booked stay.

Changes to these Terms

We may update these Terms and will note the date at the top of this page. Continued use after a change takes effect means you accept it. If you disagree, you may close your account.

Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Contact

Questions about these Terms go to hello@sleeparoundpoints.com.