Legal Agreement

Terms of Service

How our marketplace works, what we expect from every user, and how we keep transactions safe for everyone.

Last updated: March 30, 2026

Key Points

The essentials you need to know

Escrow Protection

Payments held until 24 hours after check-in, then released to the owner

ID Verified

Every user verifies their identity before any money changes hands

24hr Deadlines

Owners must confirm and prove reservations within strict timeframes

Fair Disputes

Either party can raise an issue and our team will investigate and resolve it

Full Terms

Acceptance of Terms

By accessing or using Sleep Around Points (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. These Terms apply to all users of the Platform, including DVC point owners (“Owners”) and individuals renting points for resort stays (“Renters”).

What We Do

Sleep Around Points is a marketplace that connects Disney Vacation Club® (DVC) point owners with renters seeking discounted resort stays. We provide the technology, payment processing, escrow services, and agreement framework that make these transactions possible.

We are not a travel agency, timeshare broker, or resort operator. We facilitate connections between Owners and Renters but are not a party to the rental agreements themselves. Each transaction is governed by an individual rental agreement signed electronically by both parties.

User Accounts

3.1 Registration

You must create an account to book stays, list points, or use most Platform features. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. Each person may maintain only one account.

3.2 Identity Verification

All users, both Owners and Renters, must complete identity verification through Stripe Identity before any money changes hands. This involves scanning a government-issued ID and taking a selfie.

You may browse the marketplace freely without verifying, but verification is required before publishing a listing or paying for a booking. You have up to 3 attempts to complete verification. If all attempts fail, your case will be escalated to our admin team for manual review.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.

Owner Requirements

If you list DVC points on the Platform, you must:

●Be the legitimate owner of the DVC points you wish to rent
●Upload your DVC deed or contract for admin verification before creating listings
●Complete identity verification via Stripe Identity (ID scan + selfie)
●Accept the Owner Terms of Service before publishing your first listing
●Comply with the 35% rental cap. You may list no more than 35% of your annual DVC point allotment per contract per use year, enforced automatically
●Set prices between $12.00 and $45.00 per point
●Confirm bookings within 24 hours of a renter’s payment
●Submit Disney reservation proof within 24 hours of confirming
●Maintain your DVC membership in good standing through the renter’s checkout date

Bank connection (via Stripe Connect) is not required for listing or publishing. You can connect your bank account at any time. If a payout is due before you’ve connected a bank, the funds are held safely and transferred automatically once your bank is linked.

Renter Responsibilities

If you book a stay through the Platform, you must:

●Complete identity verification via Stripe Identity before payment
●Sign the rental agreement electronically before completing your booking
●Provide accurate guest names for the Disney reservation
●Pay for bookings exclusively through the Platform’s secure payment system
●Report any issues with your reservation during the 24-hour arrival window
●Comply with all Disney resort rules during your stay

How Bookings Work

Every booking follows a structured five-step process designed to protect both parties:

Agreement & Payment

The renter signs a legally binding rental agreement (E-SIGN/UETA compliant, with typed e-signature) and pays the full amount. Payment is held in escrow—the owner does not receive funds yet.

Owner Confirms

The owner has 24 hours to confirm the booking. If they don’t respond, the booking is automatically cancelled and the renter receives a full refund.

Reservation Proof

The owner creates the Disney reservation and submits proof through the Platform within 24 hours. If they miss this deadline, the booking is automatically cancelled and the renter receives a full refund.

Arrival Window

Starting at midnight on the check-in date (resort local time), a 24-hour arrival window begins. During this time, the renter can report issues to block the payout.

Auto-Payout

If the arrival window passes with no issues reported, payment is automatically released to the owner.

Bookings must be made at least 14 days before check-in and no more than 11 months in advance.

Fees & Pricing

Renter Fee

Charged on top of rental

Owner Fee

Deducted from payout

Total Platform

11%

Combined marketplace fee

Renters pay the listing’s rental amount plus a 7% service fee. Stripe’s payment processing fee also applies. All fees are displayed clearly at checkout before payment.

Owners pay a 4% platform fee deducted from their payout, covering marketplace access, escrow services, and Platform operations.

Escrow Protection

All payments are held in escrow until 24 hours after the renter’s scheduled check-in date. Funds are released to the owner automatically unless the renter reports an issue or a dispute is opened. All payments are processed securely through Stripe.

All transactions are denominated in United States Dollars (USD). You are responsible for understanding and fulfilling your own tax obligations, including reporting any rental income.

Cancellation & Refund Policy

When a renter cancels a booking, the refund depends on timing relative to the check-in date:

Grace Period

Within 24 hours of booking AND 14+ days before check-in

Full refund of the rental amount and the 7% service fee. Owner receives nothing.

30+ Days Before Check-In

Rental amount minus a $75 booking fee is refunded. The 7% service fee is non-refundable. Owner receives nothing.

14–29 Days Before Check-In

Renter receives 50% of rental minus the $75 booking fee. 7% service fee non-refundable. Owner receives 50% of rental minus 4% platform fee.

Non-Refundable (Less Than 14 Days)

No refund to renter. Owner receives the full rental amount minus the 4% platform fee.

Owner-Caused Cancellations

If the owner fails to confirm within 24 hours, fails to submit reservation proof within 24 hours, or otherwise cancels a confirmed booking, the renter receives a full refund automatically. Owner cancellation penalties are detailed in the Owner Terms of Service.

Disputes

Either party may open a dispute at any time during an active booking. Renters also have a specific dispute window: the 24-hour arrival window after check-in, during which reporting an issue will freeze the owner’s payout while our team investigates.

When a dispute is opened, our admin team reviews the evidence from both parties and works toward a fair resolution. Funds remain in escrow until the dispute is resolved.

Prohibited Conduct

Users of the Platform may not:

●Circumvent the Platform:sharing phone numbers, email addresses, or social media handles in messages to arrange off-platform transactions (our messaging system automatically detects and redacts personal contact information)
●List points you don’t own:listing DVC points from a contract you do not hold or have no authority to rent
●Provide false information:misrepresenting your identity, DVC membership, reservation details, or any other material fact
●Violate DVC terms:engaging in activity that violates Disney Vacation Club membership rules or Disney resort policies
●Harass other users:abusive, threatening, or discriminatory behavior toward any user
●Manipulate the Platform:attempting to exploit, reverse-engineer, or interfere with Platform systems, security measures, or automated enforcement
●Create duplicate accounts:maintaining multiple accounts to evade restrictions or enforcement actions

The Rental Agreement

Every booking on the Platform requires a signed rental agreement between the renter and the owner. This agreement is generated by the Platform, reviewed and signed electronically by the renter before payment, and is legally binding under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and the Uniform Electronic Transactions Act (UETA).

Each signed agreement includes a typed e-signature, a SHA-256 content hash for tamper detection, IP address and timestamp, and a stored copy of the full agreement text. Both parties can access and download their agreements at any time through their dashboard.

Limitation of Liability

Sleep Around Points facilitates connections between Owners and Renters but does not own, operate, or manage any DVC resort or reservation. We are not responsible for the conduct of individual users, the quality of resort accommodations, or actions taken by Disney Vacation Club.

To the maximum extent permitted by Florida law, our total liability to you is limited to the platform fees we actually collected from your transactions in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages of any kind.

Indemnification

You agree to indemnify and hold harmless Sleep Around Points, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Platform, your violation of these Terms, or your interaction with other users or Disney Vacation Club.

Privacy

Our collection, use, and storage of your personal information is governed by our Privacy Policy. When a booking is confirmed, limited information (such as guest names necessary for the Disney reservation) is shared between the renter and owner. Both parties may use this information only for the purpose of facilitating the booked stay.

Modifications to These Terms

We may update these Terms at any time. For significant changes, we will notify you at least 30 days in advance via email or through your account. Continued use of the Platform after changes take effect constitutes acceptance. If you disagree, you may close your account before the updated Terms apply.

Account Termination

We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or fail to maintain identity verification. You may also close your account at any time, though closing your account does not release you from obligations related to confirmed bookings.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Contact Us

Questions about these Terms? Reach us at legal@sleeparoundpoints.com.

Trademark Notice

Sleep Around Points is not affiliated with, endorsed by, or in any way officially connected with The Walt Disney Company, Disney Vacation Club®, or any of their subsidiaries or affiliates. Disney Vacation Club® and all related marks are registered trademarks of The Walt Disney Company. Their use on this site is solely for the purpose of identifying the vacation ownership program under which accommodations are booked.

Questions About Terms?

Our team is here to clarify any questions about our terms of service.

legal@sleeparoundpoints.com